What does end of tenancy cleaning includes?
Our end of tenancy cleaning service is very thorough and efficient which means that it includes deep clean of every room and area in a property, regardless of its size. Our housekeepers will deep clean bathrooms, bedrooms, kitchen, living rooms and other areas in the property. If you have any specific requirements, please feel free to let us know so that we can take them into account.
Why end of tenancy cleaning is important?
According to tenancy agreements, tenants are required to leave the rented property in as good or better condition as stated in the move-in report. Many tenants neglect the end of tenancy cleaning which results in deposit deduction or it is forfeited.
If the property is not as clean as expected and the tenant does not hold up their side of the bargain, the landlord has the right to keep their deposit which is why most tenants would prefer to use professional end of tenancy cleaning services and obtain their deposits.
How much does professional carpet cleaning cost?
The price of our professional carpet cleaning service may vary because we charge on the size of the carpet or per room. For an accurate price estimate, please feel free to contact us at a time convenient for you or check out our price list.
What is the best carpet cleaning solution?
Our company invests in top of the line cleaning solutions so that we can ensure the best outcome. All of our products are of high quality and do not pose any risks to your family. What is even more, our partner in cleaning is the quite well known hot water extraction method.
Who provides the cleaning equipment for the end of tenancy cleaning?
For the convenience of our customers, we bring and use our own professional-grade cleaning equipment. In case you would like to use your own detergents, please do not hesitate to inform us in advance. Please note that we require customers to provide the cleaning products for our hourly based services or we can provide them but at an extra charge.
What does your 48-hour guarantee mean?
The end of tenancy cleaning service we provide is fully guaranteed. This means that in case you are not satisfied with the outcome of our cleaning session, you must inform us within 48 hours of the completion of the job so that we can organise a re-clean without charging your additionally.
Do I have to bring the carpets to your office or will your technicians come to the address?
For the convenience of our customers, there is no need to bring the carpets to our office. A technician will come to the unit and will have the carpets cleaned on site.
What carpet cleaning method does your company use?
Our cleaners always vacuum the carpets to remove any debris first and then deep clean the pieces through the hot water extraction method. It involves a powerful combination of a cleaning solution and heated water being injected deep into the carpet and then being extracted along with dust and dirt. The pieces are almost dry but most importantly – clean and fresh.
Can you send the same housekeeper for my regular clean?
When you book our regular cleaning service, we do everything within our control to send the same housekeeper every time. If your housekeeper happens to be sick or away, we are at the ready to send a replacement housekeeper. We assure that each and every one of our housekeepers is trained to high standards and is qualified.
Can I trust your housekeepers?
Undoubtedly! All of our housekeepers are dependable people with long-standing experience in the field of cleaning. We have checked their backgrounds and interviewed them personally before employment. Each and every one of them is competent, hard-working and well-mannered.
Will I have to pay a higher price if my appointment falls on a holiday or weekend?
No. Take comfort in knowing that our prices are not dependent on the day of your appointment.
I have small children and pets. Is your equipment safe to use around them?
The cleaning products we use have been tested to be safe and are environmentally friendly. They do not pose any risks to your health or that of your family and pets.